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Return &Refund Policy

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      Company Name: INFRAMASTERS & CONSTRUCTION PRIVATE LIMITED

      At INFRAMASTERS & CONSTRUCTION PRIVATE LIMITED, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your order, we offer easy returns and refunds in line with the policy below.

      1. Eligibility for Returns
        Items can be returned within 7–14 days from the date of delivery.
        Products must be unused, unwashed, and in original condition with all tags and packaging intact.
        Items such as innerwear, lingerie, swimwear, or sale items are non-returnable due to hygiene and safety reasons.
      2. Process for Returns
        To initiate a return, please contact us at [inframasterconstructionpvtltd@gmail.com] with your order details.
        Once your request is approved, we will arrange for a reverse pickup (where available) or provide instructions for shipping the item back.
        Returned products will be inspected before approving refund/replacement.
      3. Refunds
        Once your return is approved, your refund will be processed within 7–10 business days.
        Refunds will be credited to your original method of payment (bank account, card, wallet, etc.).
        Shipping charges (if any) are non-refundable, except in cases of damaged or wrong products delivered.
      4. Exchanges
        Exchanges are allowed for size, color, or product replacement, subject to stock availability.
        If the requested item is not available, we will process a full refund.
      5. Damaged or Wrong Product
        If you receive a defective, damaged, or incorrect item, please notify us within 48 hours of delivery.
        We will arrange a free replacement or full refund in such cases.
      6. Non-Returnable Items
        The following items are not eligible for return/refund:

      Items purchased on clearance/sale.
      Innerwear, lingerie, swimwear, and personal-use items.
      Customized or personalized orders.

      1. Contact Us
        For any queries related to returns and refunds, please contact us:

      📍 INFRAMASTERS & CONSTRUCTION PRIVATE LIMITED
      Floor No.: 11TH Building No./Flat No.: 5-9-58/1-15/1108 Name Of Premises/Building: Babukhan Estate Road/Street: Control Room Road Nearby Landmark: Nestor Sourcing Pvt Ltd Locality/Sub Locality: Basheer Bagh City/Town/Village: Hyderabad District: Hyderabad State: Telangana

      📧support@inframastersshop.in

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